Frequently asked Questions
1. How does telephone/online therapy work?
I conduct remote therapy in the same way I do with face-to-face therapy. The professional stance and techniques are the same.
For telephone call sessions, I will call you at the agreed time of your session. For video call sessions, I will email you, on the day before our scheduled session, a link for a Zoom virtual meeting which you can click on at the agreed time to start the video-call. Please note that you do not need to download any software and Zoom is one of the safest ways to conduct therapy online.
In the beginning, talking to me through a screen rather than face-to-face might feel strange but, in my experience, most clients find online therapy sessions equally helpful.
You can see a demonstration of how to join a meeting invitation here:
2. What should I expect next?
After the introductory session, we will arrange a first session for the following week if the session time and day I can offer is convenient for you.
During the first session, I will ask for additional information about your life, present and past. This will help me to have a fuller picture of you, your circumstances and how or if I may be able to help you. If I feel that my expertise or the type of therapy I offer may not be suitable for you, I can refer you to other trusted therapists who might be available to take new clients.
If we both feel that you may be benefited from working together, we will continue with sessions on the same day and time each week for as long as you wish to. You will be further informed about the therapeutic process and its practical aspects during the first session and have any further questions answered.
3. Is therapy confidential?
Your privacy is very important to me, and you can be confident that your personal information will be kept safe and secure and will only be used for the purpose it was given to me.
I adhere to current data protection legislation, including the General Data Protection Regulation (EU/2016/679) (the GDPR), the Data Protection Act 2018 and the Privacy and Electronic Communications (EC Directive) Regulations 2003. I’m registered with the Information Commissioner's Office (ICO) with registration number ZA793879. Upon commencement of therapy, you will be given full details with regard to personal data handling.
4. Where can I find more information about counselling and psychotherapy?
You may find more information at:
British Psychoanalytic Council
British Association for Counselling and Psychotherapy